1. Introduction
EasyGrow ("we", "our", or "us") is an automation platform designed for tradesmen to grow their online business presence. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Business information (business name, services, location, contact details)
- Content you create or upload (images, text, business descriptions)
- Social media account connections and access tokens
- Payment information (processed securely via Stripe)
3. Facebook and Instagram Data
When you connect your Facebook or Instagram account, we access the following data with your explicit permission:
- pages_show_list: To display your Facebook Pages so you can select which page to automate
- pages_manage_posts: To publish automated posts to your Facebook Page on your behalf
- pages_read_engagement: To show you engagement metrics (likes, comments, shares) on your automated posts
- business_management: To access your business assets and manage posting permissions
- instagram_basic: To access your Instagram business account information
- instagram_content_publish: To publish automated posts to your Instagram account
We only access data necessary to provide our automation services. We do not sell your Facebook or Instagram data to third parties.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our automation services
- Generate and publish content to your connected social media accounts
- Display analytics and engagement metrics for your posts
- Process payments and manage your subscription
- Send you technical notices and support messages
- Respond to your comments, questions, and customer service requests
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, Vercel for hosting)
- Social Media Platforms: With Facebook/Meta and Google to publish content on your behalf
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage of access tokens.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Disconnect your social media accounts at any time
- Opt out of marketing communications
9. Data Deletion
To request deletion of your data, including any data obtained from Facebook, please visit our Data Deletion page or contact us at the email below. We will process your request within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
EasyGrow
Email: support@easygrow.au